Macquarie Telecom chief hits out over telco consumer complaints
Written by Peter Dinham
Macquarie Telecom group executive Luke Clifton has launched a scathing attack on the telecommunications industry, demanding what specific actions individual telcos and businesses will take… Rise in consumer issues with phone, Internet services, telcos too slow to react
Written by Peter Dinham
Millions of Australians have experienced problems with their phone or Internet services over the last 12 months, prompting the Telecommunications Industry Ombudsman to attack telcos… Optus takes 5G live in ‘world first’ at Commonwealth Games
Written by Peter Dinham
Optus has launched Optus 5G Live, and, in a claimed world first, is simultaneously showcasing 5G use cases and 8K video streaming on-the-go, on its… Japan-Guam-Australia cable system build underway
Written by Peter Dinham
Construction of the Japan-Guam-Australia Cable System has officially commenced, with the 9500-kilometre fibre optic undersea cable designed to deliver a capacity of more than 36… Two ships deployed as Australia-Singapore cable laying gets underway
Written by Peter Dinham
Laying of the Australia-Singapore subsea cable has commenced, with two ships laying two distinct sections from near Christmas Island to Fremantle, and the other in… Gold Coast gets Telstra ‘world first’ 5G Wi-Fi precinct
Written by Peter Dinham
Telstra is claiming a world-first with the switching on of a precinct of 5G-enabled WiFi hotspots on Australia’s Gold Coast, allowing locals free broadband during… 
Vodafone has showcased 5G or fifth generation mobile technology which it says is set to dramatically increase the speed at which data can navigate mobile… Spark’s IoT network goes commercial for New Zealanders
Written by Peter Dinham
New Zealand’s largest telco Spark has switched on its long-range Internet of Things network, making it available for commercial use in 60% of the country. ACCAN calls for telcos to ‘step up’ on consumer complaints
Written by Peter Dinham
The Australian Communications Consumer Action Network says telcos do well out of the telecommunications industry, and need to step up and resolve complaints about third-party… Telstra to pay penalty over consumer misrepresentation of PDB service
Written by Peter Dinham
Telstra has agreed to pay a penalty over the management of its Premium Direct Billing service after the competition watchdog alleged that the telco made… 
