Miles, who joined ServiceNow 2½ years ago as an Auckland-based sales representative, also spent six years at Attachmate and subsidiaries NetIQ and Suse.
ServiceNow ANZ managing director David Oakley says Miles will be primarily responsible for leading the New Zealand team, “servicing the rapidly growing customer base, developing business strategy and accelerating the partner ecosystem”.
Oakley says the newly created role supports an “increased commitment to, and focus on the New Zealand market”.
“It’s exciting to see the speed with which our business can evolve and grow and the opportunities this creates,” Oakley said.
Miles said he was looking forward to the challenges of accelerating ServiceNow’s business success in New Zealand.
“ServiceNow has experienced rapid growth here in New Zealand through providing a service-oriented suite of cloud applications that deliver speed, efficiency, and scalability to our customers. As organisations focus on building intelligent automation capabilities, these tools help teams get down to root cause issues and drive real action.”