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Kingma takes senior role at QPC

Contact centre specialist QPC has appointed Justin Kingma as a senior consultant.

"Justin's addition to the company is testament to the strong growth our business has achieved in both sales and expanded skills market capability," said QPC commercial director Peter Levine.

"Justin's experience as a consumer of contact centre technologies and a business strategist will be an invaluable asset to our company moving forward.

"At the same time, he is well positioned to articulate and evaluate the customer experience technology innovations taking place and impacting both private and public sector organisations in this country today.

"We look forward to the positive impact which Justin will have on our clients' customer experience objectives moving forward."

Kingma joins QPC from VicRoads where he held several roles including workforce operations manager and senior contact centre manager.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.