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The Labor Party has welcomed the scope of expansion of the Complaints in Context reporting process for the telecommunications industry, describing the proposed changes as a sensible and pragmatic measure.

Published in Telecoms & NBN

Telecommunications services provider MNF Group has signed on as the title sponsor for the 2018 ACOMM Awards which recognise excellence in the Australian telecoms sector.

New telco industry standards designed to give consumers an improved complaints experience when migrating to the national broadband network are about to come into effect, with the regulator acknowledging that “buck-passing” has plagued consumer experiences in the past.

Published in Telecoms & NBN
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